Frequently asked questions
Here you will find answers to the most common questions. Please feel free to contact us via info@bootinbeeld.nl if your question is not listed below.
Ordering and Delivery
Delivery times
Digital files
Digital files will be sent by e-mail within three working days upon receipt of the invoice.
Other products
We do our utmost best to deliver your order as soon as possible. Usually you can expect your order within five working days upon receipt of the invoice. Depending on the workload the maximum delivery time can increase to 10 working days. We will inform our customers by e-mail when the status the order has changed.
Place an order
You can view our pictures via the gallery. When you select a picture, you can place the desired order at right hand side of the picture. After placing the order you can continue shopping or checkout. You can show or checkout your order by clicking on the button “Show Cart”.
Rush orders
If your order is urgent please indicate this when completing your order by selecting rush order. You can receive your order within two working days upon receipt of the invoice. We will charge €20 extra for rush orders.
Delay
I have not received my order!
Please check the status of your order via the link in your confirmation email that you received. If the order status indicates SENT it might take two more days to deliver. If your order is still not received after four working days with the status “SENT” please contact us.
Shipping costs
Shipping wihtin the Netherlands
We charge €2,50 shipping within the Netherlands for prints up to 20 x 30 cm. Print with sizes above 20 x 30 cm will be sent per tube, the shipping for this amounts €6,50.
Shipping outside the Netherlands
We charge €20,00 shipping outside the Netherlands that should be specified when completing your order
Payment
Payment options
When completing your order we offer three payment options:
Payment via IDEAL Pay quickly and securely via IDEAL.
Payment via PAYPAL: Pay quickly and securely with your creditcard or Paypal account. Preferably only for foreign payments.
Place your order and pay later:You can choose to pay later via your bank account if payment via IDEAL or Paypal is no option.
Gift Certificates
Would you like to give an original and personal gift! Order a gift cetrificate for one of our products or services. Gift certificates can be ordered via our gallery or contact us via info@bootinbeeld.nl
Terns and conditions
Our terms and conditions
